Shipping policy

Last Updated: September 15, 2026

Thank you for shopping with BathLoom. We aim to provide a straightforward and reliable delivery experience for customers worldwide.

Free Worldwide Shipping

BathLoom provides free standard shipping worldwide on eligible orders placed through bathloom.store.

There is no minimum purchase requirement for standard free shipping unless a specific promotion states otherwise.

Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

Delivery time begins after the order has been processed and handed to the applicable shipping carrier.

Please note that delivery estimates are provided in good faith but are not guaranteed arrival dates.

Order Processing

Orders are prepared and processed as promptly as possible after payment confirmation.

During weekends, public holidays, promotional events, or periods of unusually high order volume, processing may take longer than usual.

Once an order has entered fulfillment, we may not be able to modify or cancel it.

Order Tracking

Where tracking is available, tracking information will be sent to the email address provided during checkout after your order has shipped.

Tracking information may require some time to become active after the carrier receives the shipment.

International Shipping

We ship to customers worldwide. International shipments may be subject to customs inspections, local import procedures, or other requirements imposed by the destination country.

Customs processing may occasionally cause delays beyond the estimated delivery period.

Where applicable, customers are responsible for complying with local import requirements and for any duties or taxes not collected during checkout, unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate delivery address during checkout.

If you notice an error in your shipping information, contact support@bathloom.store immediately.

We will make reasonable efforts to update the address before fulfillment, but we cannot guarantee changes after an order has been processed or dispatched.

Delayed Orders

Occasional delays may occur because of weather conditions, customs processing, carrier disruptions, high seasonal demand, or other circumstances outside our reasonable control.

If your order appears significantly delayed, contact our customer support team with your order number so we can assist you.

Lost or Damaged Packages

If your package arrives damaged or appears to have been lost in transit, contact us at support@bathloom.store.

Please provide your order number and relevant information. For damaged shipments, photographs of the package and product may help us investigate the issue.

Multiple Packages

Orders containing multiple products may occasionally be shipped separately due to inventory or fulfillment arrangements. As a result, different items from the same order may arrive at different times.

You will not be charged additional standard shipping fees because an order is divided into multiple shipments.

Contact Us

For shipping questions, please contact:

BathLoom
81 Mount Vernon Rd
Buffalo, NY 14226
United States

Email: support@bathloom.store
Phone: +1 716-665-2570